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Browse our services, roles, and resources at a glance.
Traditional BPO companies like Genpact, Wipro BPM, and Infosys BPM operate on a task-driven, shared-resource model. AB7 Solutions uses a dedicated remote professional model where each professional works exclusively for one client, integrating into their tools and workflows.
| Feature | AB7 Solutions | Traditional BPO |
|---|---|---|
| Resource Model | ✓ Dedicated professionals - one client only | Shared resources across multiple clients |
| Transparency | ✓ Full: you manage daily tasks, see work output | Limited: output-based, black box operations |
| Minimum Contract | ✓ Monthly rolling, no long-term lock-in | Typically 1-3 year contracts |
| Integration | ✓ Works inside your tools, systems, SOPs | Uses their own systems, limited integration |
| Cost Structure | ✓ Per-professional monthly pricing, transparent | Per-transaction or FTE with hidden markups |
| Quality Control | ✓ Client-directed with AB7 QA oversight | BPO-managed, limited client visibility |
| Scalability | ✓ Add/remove professionals monthly | Rigid scaling with contract amendments |
| Cultural Fit | ✓ Professionals trained on your brand and culture | Generic training, high turnover |
| Continuity | ✓ 90% retention, dedicated long-term resources | High attrition (30-50% annual turnover) |
| White-Label | ✓ Fully supported | Rarely available |
Choose AB7 Solutions if you want dedicated professionals who integrate into your team with full transparency and flexibility. Choose Traditional BPO only for large-scale, task-driven operations where you don't need direct management.
It depends on your specific needs. Choose AB7 Solutions if you want dedicated professionals who integrate into your team with full transparency and flexibility. Choose Traditional BPO only for large-scale, task-driven operations where you don't need direct management.
Absolutely. Many companies switch to AB7 Solutions from competitors to get better value, faster deployment, and dedicated professionals. We'll work with you to ensure a smooth transition.
Savings vary by role and comparison, but most companies save 30-70% in total staffing costs while getting better quality and faster deployment. Schedule a consultation for a personalized estimate.
Yes. We offer a satisfaction guarantee where you can work with a professional for 30 days, and if it's not the right fit, we'll replace them at no additional cost.
Schedule a free consultation to discuss your specific needs and get a personalized savings estimate.