Skip to main content
Back to all case studies
Back-Office

Real deployment

Reduced Back-Office Costs by 70% with Dedicated Remote Team

How a regional services company reduced back-office costs by 70% while improving accuracy and speed with AB7 Solutions' dedicated remote team.

Client

Regional US Services Company (200+ employees)

Engagement

Ongoing - 10+ months

The challenge

What the client was up against.

A professional services firm with 200+ employees had a 15-person back-office team handling accounts payable, accounts receivable, bookkeeping, payroll processing, and HR administration. Their in-house team cost $850,000/year in salary and benefits. Processing times were slow (10-day invoice processing), accuracy was inconsistent, and employee turnover was high (4 people/year). They needed to reduce costs while improving efficiency.

The solution

How AB7 deployed.

AB7 Solutions displaced 7 of the 15 in-house positions with 5 dedicated remote professionals covering AP, AR, bookkeeping, and payroll. The remaining 8 in-house staff focused on compliance, exceptions, and relationship management. AB7 implemented workflow automation (RPA for invoice matching), integrated with their accounting system (QuickBooks), and provided 24-hour processing SLAs.

Services engaged

What we plugged in.

  • Back-Office BPO
  • Accounts Payable
  • Accounts Receivable
  • Bookkeeping
  • Payroll Processing
  • RPA Automation

Verified outcomes

The numbers, before and after.

Back-Office Costs

Before

$850,000/year

After

$255,000/year

70% cost savings

Invoice Processing Time

Before

10 days

After

2 days

80% faster

Processing Accuracy

Before

97%

After

99.8%

Error reduction from 3% to 0.2%

Annual Savings

Before

$0

After

$595,000

Annual cost reduction

Key takeaways

What this deployment proved.

01

Reduced annual costs by $595,000 (70%)

02

Improved invoice processing from 10 to 2 days

03

Reduced errors from 3% to 0.2%

04

Maintained compliance and accuracy

05

Freed internal staff for strategic work

Our back-office team was eating us alive - $850,000/year for slow, error-prone processes. AB7 Solutions reduced our costs by 70% and actually improved quality. Invoices that used to take 10 days now process in 2. Our CFO is thrilled. The transition was seamless because AB7 handled the knowledge transfer professionally.

Chief Financial Officer, Services Company

Regional US Services Company (200+ employees)

How we ran this

The 4-step AB7 deployment pattern.

Every engagement above followed the same four moves. Same shape, different roles.

  1. 01

    Discovery & Diagnosis

    Kick-off call, requirements scoping, success-metric definition. We walk away with the role spec and the integration plan.

  2. 02

    Source & Vet

    First profiles inside 60 minutes for common roles, 48 hours for niche. NDA-protected, pre-screened, role-fit assessed.

  3. 03

    Onboard & Integrate

    IT setup, system access, knowledge transfer, pair work in week one. By day 14, the new seat is operating independently.

  4. 04

    Optimise & Scale

    Weekly performance reviews, monthly retros, capacity expansion when ready. 30-day replacement guarantee throughout.

Want a deployment like this?

Tell us your numbers — we’ll project realistic outcomes.

On a 30-minute call we’ll walk through the deployment closest to your role, stack, and timezone — and project what your before/after table would look like.

Quick Directory

Browse our services, roles, and resources at a glance.